Snapshot Stale

URI: https://docs.ankatech.co/errors/snapshot-stale
HTTP Status: 503 Service Unavailable

When you see this

The audit snapshot backing this query is stale and a fresh one is not yet available, so the request cannot be served with current data right now.

Common Causes

A snapshot that has aged past its freshness threshold.
A refresh cycle that has not yet completed.
Temporary lag in the snapshot pipeline.

Response Example

{
  "type": "https://docs.ankatech.co/errors/snapshot-stale",
  "title": "Snapshot Stale",
  "status": 503,
  "detail": "The audit snapshot is stale. A refreshed snapshot is not yet available.",
  "instance": "/api/v3/audit/platform/stats",
  "correlationId": "550e8400-e29b-41d4-a716-446655440000",
  "timestamp": 1730000000
}

Content-Type: application/problem+json — the response follows RFC 7807 Problem Details.

How to Resolve

Wait briefly and retry — a fresh snapshot is typically produced on a short cycle.
Honor the Retry-After header when present.
Contact support if snapshots remain stale for an extended period.

For full schema definitions, examples, and interactive testing, see the Developer Hub Reference.